Solved: New contract name

lola2016 · ‎24-06-2020

Hello there,I need some advice,unfortunately my mother died 1 month ago due to covid 19,and I'm trying to sort her Bills out etc etc,can I have my mothers contract changed to my name if possible,thank you

MI5 · ‎24-06-2020

Hi @lola2016

Sorry for your loss.

Please see help here https://www.o2.co.uk/help/account-and-billing/bereavement

Best wishes

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5 · ‎24-06-2020

Hi @lola2016

Sorry for your loss.

Please see help here https://www.o2.co.uk/help/account-and-billing/bereavement

Best wishes

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎24-06-2020

So sorry for your loss @lola2016

The bereavement team (link posted by @MI5 ) should help sort this for you as painlessly as possible.

You take very good care now .

Veritas Numquam Perit

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