New contract - delivery of device

[jerz92]

Hi

I have recently, perhaps against my better judgement, decided to upgrade and renew my contract with O2.  When selecting where to have my new device delivered, I input an alternate address, as I work monday-friday and will not be home to collect.

Despite this, O2 have provided DPD with my address to deliver the parcel, which I cannot receive and there are no options for Saturday delivery so basically I can't recieve my new phone.  I cannot get in touch with anyone to discuss my issue, i'm fed up, so now I just want to cancel my contract and i'll take a new one out with a company who are able to follow simple instructions, and are actually reachable when a customer has a problem.  

If anyone can contact me to let me know how I can go about cancelling my contract and getting this sorted quickly and efficiently then i'd really appreciate it.

Cheers

[MI5]

@jerz92 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks