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on 02-07-2023 17:45
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on 02-07-2023 18:10
If upgrading you need to do a sim swap. Start from your old sim Guide: Sim Swap: a mini guide 2017 update
Or you can continue to use your old sim in the new phone.
If for any other reason, you need to contact O2 or pop in store, but take photo ID with you.
Guide: How to find help & contact O2
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 02-07-2023 18:10
If upgrading you need to do a sim swap. Start from your old sim Guide: Sim Swap: a mini guide 2017 update
Or you can continue to use your old sim in the new phone.
If for any other reason, you need to contact O2 or pop in store, but take photo ID with you.
Guide: How to find help & contact O2
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.