New claim

[Victoria5218]

Hi, I was wondering how I go about a new insurance claim, my phone is on the bridge of total destruction.. I pay £15 a month insurance through 02.. How will I be able to send my phone back, pay an excess fee and receive a new phone?

[Cleoriff]

@Victoria5218 

All info here, including claim form

https://www.o2.co.uk/help/digital-services/o2-insurance