New, activate SIM showing no service

[Neil_Barker]

I got a new sim for my iPhone because I broke the last one trying to cut it... Called CS, got it activated yesterday around 3pm, but it's still showing no service when I turn the phone on. Should it take this long? Or does it sound like there's a problem here?

Thanks.

[Neil_Barker]

Phone from the Apple store, sim from o2 store.

[Neil_Barker]

Is there any other way to talk to customer services than calling? Because as it stands right now, BT are repairing our landline and o2 haven't activated my new SIM and they have cancelled my old one. And to be honest, I'm pissed off now... It's just a joke, how long it's took a company claiming to be the 'UK's leading provider of mobile phones and broadband', to activate a SIM card, which I've been told many times, takes no more than 4 hours...

[MI5]

Click on "contact us" at the bottom of this page and navigate through to online chat.

[Anonymous]

No, not serious about compensation, just annoyed they didn't admit fault either time I spoke to cs

[Anonymous]

Hi , How do i know if my sim has been activated or not? I recieved my SIM card yesterday and its still showing as NO Service.  I have turned my phone on and off a few times but still no luck, what els can i do ?

[adamtemp64]

was this a replacement sim or a contract upgrade?

Tell us more and we maybe able to help you

[jonsie]

They don't send out active sims so more info and we can help

[Anonymous]

I filled the unlocking iPhone form 2 weeks ago and have yet to receive an unlocking message from O2. Is there a way to fasten the service or an email address to follow up on.

[adamtemp64]

Have you tried a non o2 sim and hooked it up to itunes? some times the email goes adrift .

And checked your spam folders