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New, activate SIM showing no service

Neil_Barker
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I got a new sim for my iPhone because I broke the last one trying to cut it... Called CS, got it activated yesterday around 3pm, but it's still showing no service when I turn the phone on. Should it take this long? Or does it sound like there's a problem here?

 

Thanks.

Message 1 of 29
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Anonymous
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It can take up to 24 hours to fully complete the transfer, keep turning your phone on & off regularly to check it is completed 

Message 2 of 29
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adamtemp64
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and you have connected it to itunes?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Neil_Barker
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Right, so it should be done around about 3pm today? Hopefully... And yes, I've synced it twice. Is that what I need to do, or something else?

 

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Anonymous
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Hopefully it should be fully completed by then just regularly turn on & off your phone to see if you have signal, if you have signal, the transfer is complete

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Neil_Barker
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Right, thanks. Hopefully it works!

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Anonymous
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Having a similar issue, changed tariff yesterday at around 10.30am, not had a data signal since then, calls/texts are ok though. Synced with itunes, tried changing APN's and keep restarting my phone. Is there an issue at o2's end then?

Message 7 of 29
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Anonymous
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have you turned 3g on & off, turned airplane mode on & off, check the o2 status checker to see if there any 3g issues in your area

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Anonymous
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Tried everything, no issues in my area
Message 9 of 29
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Anonymous
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which apns did you use, idata for iphone bolt on?

Message 10 of 29
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