New To 02 and Sim Card is still not activated after 24hrs

[Damo66]

I received my new sim card yesterday morning which i purchased from mobiles.co.uk put in my phone and just shows no service, been in touch with 02 and they said i needed to contact mobiles.co.uk to get the sim activated, did that this morning and guess what mobiles.co.uk said that they only sell the sim only deals and that 02 are resposible for activation which makes sense, just tried sim card again and still no service.

Cannot believe this is so diffcult when i swaped to Vodafone from EE popped in the new sim and it worked straight away and suggestions.

[MI5]

@Damo66 

Call customer service again and hope you get someone better trained Guide: How to find help & contact O2 

[Damo66]

Have called them twice and both occasions got no where , looks like i will be cancelling my order and going elsewhere.

[MI5]

@Martin-O2 @Marjo can you help?

[Marjo]

Hi @Damo66 , I've dropped you a Private Message to check how you're getting on and if you need further help.

Thanks for tagging us @MI5