on 22-06-2020 13:10
on 22-06-2020 13:13
It should have gone through and updated by now.
Give O2 a CALL to check.
Numbers here Guide: Coronavirus Community Help and Support
The best number to call on appears to be 0800 587 4005
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)