New Tariff not updated

[fatboi]

My 24 month contract expired on the 17th of June 2020, on the same day, I updated my tariff to a 10gb a month for £10 for 18 months via live chat. I got all the emails and texts to confirm the change, however, on the MyO2 app and online, my account hasn't been updated and still showing my old contract. Am I still going to be charged my old rate?

[MI5]

@fatboi 

It should have gone through and updated by now.

Give O2 a CALL to check.

Numbers here Guide: Coronavirus Community Help and Support 

The best number to call on appears to be 0800 587 4005