cancel
Showing results for 
Search instead for 
Did you mean: 

New Sim

Beth81
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

 

 

I had a call last month to have a new sim for my daughter.

 

I am being told that the bill for this number is overdue yet we never received the SIM despite being told it would arrive the next day.

 

I have also called twice since.

Message 1 of 2
195 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Beth81 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text or number to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
https://community.o2.co.uk/t5/Welcome-News/Scam-Alert-Vishing-Smishing-amp-Phishing-Megaguide/td-p/1...

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
186 Views