on 09-01-2020 18:54
I had trouble setting up my pay monthly SIM, swapping the number from my old phone to my new. I managed to get it working and this morning it was activated. I was able to call, message and use my data. However, about 10 minutes before this post, my SIM has now reverted back to the state it was before it was working this morning and is saying Voice Not Provisioned again.
Does anyone know how this can be fixed, or what has actually gone wrong?
Solved! Go to Solution.
on 09-01-2020 19:14
Without knowing what problems you had and what you did, I can only guess that a second sim swap may have started.
Probably best you contact customer service Guide: How to find help & contact O2
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 14-01-2020 12:23
Is there any update on this one @JackJPR?
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