New SIM cards - Unable to complete order

[Victor52]

Hi,

I am transferring 4 phones (myself, my wife and two children (19, 16)) over to o2 from Three with SIM card deals through Uswitch. I have all the PAC codes. I processed the first two phones OK, and have confirmation e-mails. However when I tried the 3rd and 4th phones, I received an "unable to continue - your order can't be completed" message. Any reason behind this? I am using my bank account to pay for all 4 phones, so is there an issue with the bank account not matching the o2 account name? Any help would be appreciated.

Thanks.

[jonsie · Accepted solution]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you –

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

[MI5]

@Victor52 

It will be too many credit checks in quick succession.

You may find you need to wait a month before you can complete the final 2 accounts.

[Victor52]

OK, thanks for taking time to reply.