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New SIM cards - Unable to complete order

Victor52
Level 1: Joiner
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Hi,

 

I am transferring 4 phones (myself, my wife and two children (19, 16)) over to o2 from Three with SIM card deals through Uswitch. I have all the PAC codes. I processed the first two phones OK, and have confirmation e-mails. However when I tried the 3rd and 4th phones, I received an "unable to continue - your order can't be completed" message. Any reason behind this? I am using my bank account to pay for all 4 phones, so is there an issue with the bank account not matching the o2 account name? Any help would be appreciated.

 

Thanks.

 

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jonsie
Level 94: Supreme
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Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you –

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2

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jonsie
Level 94: Supreme
  • 86800 Posts
  • 594 Topics
  • 5058 Solutions
Registered:

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you –

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2
Message 2 of 4
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MI5
Level 94: Supreme
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@Victor52 

It will be too many credit checks in quick succession.

You may find you need to wait a month before you can complete the final 2 accounts.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Victor52
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OK, thanks for taking time to reply.

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