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1 ACCEPTED SOLUTION
Accepted Solutions
- 24445 Posts
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@Max70 If your old sim card has perforations you can pop out the size you need.
Alternatively, call into an O2 store bringing photo ID with you and they'll give you a sim that's the correct size, and put your account details on it.
You can also call customer service and request a new sim to do the swap yourself SIM Swap: a mini guide (incl eSim) - O2 Community , but O2 has this idiotic policy of disconnecting your old sim before the new one arrives, so I'd go in store if you have one nearby.
- 24445 Posts
- 1064 Topics
- 3832 Solutions
@Max70 If your old sim card has perforations you can pop out the size you need.
Alternatively, call into an O2 store bringing photo ID with you and they'll give you a sim that's the correct size, and put your account details on it.
You can also call customer service and request a new sim to do the swap yourself SIM Swap: a mini guide (incl eSim) - O2 Community , but O2 has this idiotic policy of disconnecting your old sim before the new one arrives, so I'd go in store if you have one nearby.
