on 30-03-2020 11:38
on 30-03-2020 11:40
Use Skype to contact customer service https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 30-03-2020 12:18
Your contacts will then show up once the phone has re-synced.
Text messages, as far as I know, won't transfer over unless you use a transfer app. These are specific to each phone manufacturer and will differ.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here