New Refresh Tariff's with unlimited EU Data - no £1.99/day charge

[Anonymous]

I am hoping this will also apply to existing refresh customers?

[Beenherebefore]

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@MI5 wrote:
A long time I would imagine as it isn't illegal.
Immoral, but not illegal.

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Immoral and Apple.........those are 2 words you don't often see together in a sentence.

[gmarkj]

Not defamatory then?

[viridis]

Let's be honest, o2's fairness to all policy is their get out of jail free card when returning customers ask for discounts.
I've seen very little proof of it being applicable anywhere else within the company.
No special pre order threads for Android recently,
No release announcements (Xperia X Compact was released yesterday BTW)
Spring it's OK, it's equal, but come September, O2 pretty much become only interested in iPhone, all the offers on tariffs, insurance, roaming, cashback if waiting too long....
Meanwhile people with exploding note 7's are being swept aside with illegal BS from O2 such as "it's fine, nothing will happen" or "it's 99% safe"
I'd love to see how many updates those customers would get if it was an iPhone issue, not to mention a quick "O2, we're sorry Package" for their valued iPhone customers.

[Cleoriff]

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@Beenherebefore wrote:

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@jonsie wrote:

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@Beenherebefore wrote:
So presumably O2 have abandoned their "treat everybody the same" business strategy because there have been several similar instances recently

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Yes. Buy an iPhone and you are part of a special certified institution. 

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That Refresh/MyO2 competition is another recent example of treating customers differently

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Exactly...and I really stamped my foot over that one when I realised I was excluded. All to no avail though.

[Cleoriff]

By the way following on from @Bambino's video.....here is another link of someone else taking the mickey. This time about the headphone jack

http://appleplugs.com/

[MI5]

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Cleoriff wrote:

Exactly...and I really stamped my foot over that one when I realised I was excluded. All to no avail though.

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I am surprised no one listened or cared about that.......

[Bambino]

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@Cleoriff wrote:

By the way following on from @Bambino's video.....here is another link of someone else taking the mickey. This time about the headphone jack

http://appleplugs.com/

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Very good find @Cleoriff. I think both are irreverent, rather than immoral or illegal, and Apple wouldn't stand a chance in trying to get either banned. If Apple were prepared to churn out the same phone and try to pass it off as something new, then they should also be prepared for the fallout which was bound to come.

[Anonymous]

Dear Users,

To be honest you don't need this option. Is absolutely useless!

If I'm going to a holiday, I'm always renting a mobile wi-fi (in Spain, in Italy...)

Until now. We're in Italy at the moment with my wife, and we decided, we will use the O2 Travel option for £1.99/day

Never again!

Your phone shows you're on the 3G. Not at all. Check the speed on the attached picture...this is the speed all the time. (Same speed was in 1997 with the 56k fax modem connection). This speed is not enough to open a webpage, and don't dreaming to download a map for your travel or anything...

If I'm renting a mobile wi-fi device in a foreign country, is 5-6£/day with unlimited data. Same price for two people and that is working perfectly.

[MI5]

Agreed, as I said earlier in the thread, it's useless http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/New-Refresh-Tariff-s-with-unlimited-EU-Data-no-1...

[darrengf]

@Anonymous

http://community.o2.co.uk/t5/Other-Products-Services/Crippled-O2-Travel-Data/td-p/991683

its no different in any eu country I've visited.  It's utterly pointless and you can't do anything. 

Im waiting to hear from my complaint.  

Spoke to to a really nice person who in fairness wasn't sure,  she said I was more clued up in roaming in how I was explaining it.  

Got it to wait 28 days total for reply