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New Phone Contract/Number

StephenBaker
Level 1: Joiner
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Hi, I have just started a new contract with 02, my phone hasn't arrived yet but I am not sure whether I will get a new number or not. I would preferably like a new one but I am not sure if I will. I am a first time 02 customer but have come from Three and I don't know whether I will get a new number or not. I dont have a PAC code and I am not sure to how to get one.

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madasaf1sh
Level 78: King of Kings
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@StephenBaker

If you have started a new contract with o2 and aren't upgrading then you will get a brand new o2 number.

If you need a PAC code you need to contact Three.

I would suggest texting INFO to 85075 to see if there are any outstanding charges.

The text PAC to 65075

If these fail you will need to speak to Three Customer Services on 333
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
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@StephenBaker

If you have started a new contract with o2 and aren't upgrading then you will get a brand new o2 number.

If you need a PAC code you need to contact Three.

I would suggest texting INFO to 85075 to see if there are any outstanding charges.

The text PAC to 65075

If these fail you will need to speak to Three Customer Services on 333
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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@StephenBaker 

Unless you get a PAC from Three to give to O2 you'll just get issued a new numbers from O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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