New O2 Sim has no signal

[Help8]

Hi, I got my new pay monthly o2 sim yesterday and it will not pick up signal. O2 said the sim is ready to go and I keep getting a message after restarting “waiting for activation”. Any help is appreciated. Thanks.

[MI5 Level 94: Supreme · Accepted solution]

@Help8 

You’ll need to contact customer service please Guide: How to find help & contact O2 

Help on activating here https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

If the sim was to replace a lost one, customer service will need to remove a bar from your account first. 

[jonsie Level 94: Supreme]

Is this a sim for the Watch4 @Help8 

[Natalia88]

I can't activate my sim card ?

[Natalia88]

I don't know what my number is that you have to activate your SIM card with

[jonsie Level 94: Supreme]

Help here @Natalia88 

Guide: Coronavirus Community Help and Support