Solved: Re: New O2 Sim has no signal

Help8 · ‎29-08-2019

Hi, I got my new pay monthly o2 sim yesterday and it will not pick up signal. O2 said the sim is ready to go and I keep getting a message after restarting “waiting for activation”. Any help is appreciated. Thanks.

MI5 · ‎29-08-2019

@Help8

You’ll need to contact customer service please Guide: How to find help & contact O2

Help on activating here https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

If the sim was to replace a lost one, customer service will need to remove a bar from your account first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎29-08-2019

@Help8

You’ll need to contact customer service please Guide: How to find help & contact O2

Help on activating here https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

If the sim was to replace a lost one, customer service will need to remove a bar from your account first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)