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New O2 Sim has no signal

Help8
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Hi, I got my new pay monthly o2 sim yesterday and it will not pick up signal. O2 said the sim is ready to go and I keep getting a message after restarting “waiting for activation”. Any help is appreciated. Thanks.
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MI5
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@Help8 

You’ll need to contact customer service please Guide: How to find help & contact O2 

Help on activating here https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

If the sim was to replace a lost one, customer service will need to remove a bar from your account first. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 6
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MI5
Level 94: Supreme
  • 153620 Posts
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  • 29316 Solutions
Registered:

@Help8 

You’ll need to contact customer service please Guide: How to find help & contact O2 

Help on activating here https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

If the sim was to replace a lost one, customer service will need to remove a bar from your account first. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
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jonsie
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Natalia88
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I can't activate my sim card ?
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Natalia88
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I don't know what my number is that you have to activate your SIM card with
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jonsie
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