New Number?

[Anonymous]

hello, 

this may be a really dumb question but today I am switching over from EE to O2 and in my current contact details it says my current mobile number however when I order my new phone, a new sim will come with it (i think, help!)  as that may be the case will my contact number change when I activate my new sim as I dont wish to keep my current number?  

Will I get a new sim and number and will it be updated once I have activated it? 

Many thanks, 

      Sorry if I seem really dumb 

[Bambino · Accepted solution]

@Anonymous If you didn't port your number from EE, O2 will have provided you with a new number for you to activate.

[MI5]

Yes, new contracts always come with a new number.
It's the customers choice whether to keep it or retain an old number.

[jonsie]

Yes, in short, use the new sim. 

[MI5]

O2 help page here https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim