Solved: New Monthly Sim

NH028 · ‎27-03-2018

Just got my new monthly Sim in the post today, but I'm not getting any phone signal or data. Is there a cool down period before I can actually start using my contact?

MI5 · ‎27-03-2018

You’ll need to activate the sim @NH028

https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎27-03-2018

You’ll need to activate the sim @NH028

https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎28-03-2018

Hi @NH028 welcome to our forum! Can you let us know how you're getting on with this?

NH028 · ‎28-03-2018

Thanks for your reply, I have unlocked the sim as stated, just waiting for it to come through, many thanks.

Marjo · ‎28-03-2018

@NH028 wrote:

Thanks for your reply, I have unlocked the sim as stated, just waiting for it to come through, many thanks.

Good to hear!

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