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New Contract Sim Only just taken out

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Peter_Paul09
Level 1: Joiner
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on ‎17-10-2023 17:58

on ‎17-10-2023 17:58

Hi there, I have just renewed my Sim Only contract with Alamat and I see from one of the messages that the unlimited minutes and texts are for the UK only but I was advised it was ok in Europe, and that's what cover I wanted as I live in Ireland.  Could you possibly clarify this for me please. Many thanks

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MI5
Level 94: Supreme
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on ‎17-10-2023 18:08

on ‎17-10-2023 18:08

@Peter_Paul09 

You get EU roaming included on consumer contracts Free EU Data Roaming Abroad | O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151837 Posts
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Registered:

on ‎17-10-2023 18:08

on ‎17-10-2023 18:08

@Peter_Paul09 

You get EU roaming included on consumer contracts Free EU Data Roaming Abroad | O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
Level 69: Guiding Light
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on ‎17-10-2023 18:12

on ‎17-10-2023 18:12

But UK SIM cards are only valid for 63 days in any 4 month period after which charges will apply

Where are you using the SIM?

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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on ‎17-10-2023 18:23

on ‎17-10-2023 18:23

As stated in the link.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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