on 26-12-2019 16:43
So I am on O2 refresh and ready for an upgrade. However, I have my eye on a contract/tariff that is only available as a new plan.
My question is can I transfer my current number from my current plan to a new tariff and end my old plan?
on 26-12-2019 17:06
on 26-12-2019 17:06
@Hawkeyex92 Yes you can migrate your number, but I believe you'd have to pay off the device remainder of your current plan. It might be worth speaking to customer service, or call in store if you have one nearby to see what they could offer as an alternative. https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416
on 30-12-2019 13:49
Hi @Hawkeyex92 , I hope you had a lovely Christmas! Let us know if you need any additional help or if you're all good to go with your upgrade!
Cheers @Bambino for your advice above!