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Anonymous
Posts: 0

Network unlocking ?

hi there

I have a Samsung tocco lite which is network locked.

My minimum term 12 month contract recently ended so i am now on a 30 day contract.

Does O2 charge for network work unlocking, if so is there a free way to unlock the phone.

many thanks
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Posts: 16,431
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Registered: ‎13-08-2008

Network unlocking ?

from the o2 help site

Can I unlock my O2 mobile to use it on a different network?
If you have an O2 iPhone click here
For Pay Monthly and Pay & Go customers
If you're a Pay Monthly customer then you can request for your handset to be unlocked at any time, free of charge. The only exception are handsets which are exclusive to O2 such as the Palm which remain locked to the O2 network as we want our customers to have the very best Smartphone experience.
Don't forget that you'll still need to honour the remainder of the minimum term of your contract even if you place a non-O2 sim into your phone.
If you're a Pay & Go customer, your O2 mobile can be unlocked 12 months after purchase for a one-off £15 fee which we'll deduct from your airtime balance.



Ring customer services is my advice
iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
Posts: 0

Network unlocking ?

Rang O2 and it was free, used to be £15.00 Smiley Happy so well done O2
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Posts: 80,262
Topics: 573
Solutions: 3,844
Registered: ‎04-01-2009

Network unlocking ?

Excellent news, hope this is for all phones. Does anyone know if phones still have to be registered fot 12 months before being unlocked (iphones aside)?
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Posts: 16,431
Topics: 295
Kudos: 1,850
Ideas: 6
Solutions: 1,316
Registered: ‎13-08-2008

Network unlocking ?

steve

Reading my quote all pay monthly from day 1 apart from pre payg end 12 months only iphone has a form at present
iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Highlighted
Posts: 80,262
Topics: 573
Solutions: 3,844
Registered: ‎04-01-2009

Network unlocking ?

Cheers Adam, sometimes you can't see when the answer is staring you in the face :womanindifferent: It's an age thing!
Highlighted
Posts: 16,431
Topics: 295
Kudos: 1,850
Ideas: 6
Solutions: 1,316
Registered: ‎13-08-2008

Network unlocking ?

no worrys steve later for me it will be a beer issue best not posting later lol
iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services