Network issues

[Azhar]

Had network issues since I have joined this contract. First a mast was down for months now issues with calls when the mast is fixed, issues with text messages coming on time. Lots of issues. Would like this fixed or this contract terminated asap!

[Bambino]

@Azhar This is a customer community. Nothing can be done about your issues from here.

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852

Or contact customer service: https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

Guide: Coronavirus Community Help and Support 

[Azhar]

I was advised by customer service to message 02 community as 02 gurus are not available