on 08-01-2019 12:51
i have 4g and can make calls but when i try to use whatsapp it says awaiting network and facetime won't work. whats wrong?
on 08-01-2019 12:55
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 08-01-2019 12:56
There may be a problem with a mast nearby. Check your status here
Other help in this guide https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088
Best of luck and welcome to the forum
Veritas Numquam Perit
on 08-01-2019 13:16
on 08-01-2019 13:16
@Pav check in settings that those apps are allowed to access mobile data.