Network down - any community ETA's based on past experiences?

[Sky]

I know this is a community run forum so i can't get any official ETA on when it will be fixed but is there a ballpark time anyone can give based on past expierences?

Are we looking at Minutes, hours, days, weeks?

It only just hit me now, made a call to spain no problems at all, 5 minutes later try to call someone in the UK and im apparently no longer registered on a network, i scrambled around with my phone for a good 30 minutes before i found out its them not me for once! 

Anyway, like i said, if this has happened before, is this something we can expect a speedy fix for?

[Anonymous]

@Sky We have absolutely no idea when it will be fixed. It’s been broken since 4.00 this morning 

[Cleoriff]

Hi @Sky

All updates are going to be posted on this thread https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1176566#M27770

[jonsie]

I guess teatime

[Anonymous]

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@jonsie wrote:

I guess teatime

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I’m not holding my breath on that 

[viridis · Accepted solution]

Well, based on the fact we can see when the system is rebooted (full network down) and it's currently off line, this may mean they are doing the reversal or fix now.
Estimate.. 5-8pm

[jonsie]

You can get good odds with Ladbrokes....

[EmilieT]

Thanks for reporting issues with the network today. As mentioned above, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to share your feedback. 

Thanks, 

The community team.