Solved: Re: Netflix offer > Unable to claim

NetworkNorm · ‎21-11-2018

Hi all,

I recently upgraded to a new ipad with O2 with a 25gb tariff, thus qualifiying for the free netflix offer..

However when I go online to claim the offer, the system needs to send me a verfication text to confirm my eligibility.. Except ipads cant receive text messages!

Any ideas on how I can claim it?

MI5 · ‎21-11-2018

Although i don’t recall having to receive a code for mine. All I did was enter my number and it was verified by the system.
Try it on mobile data if currently trying on WiFi.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎21-11-2018

Put you sim into a phone to get the code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎21-11-2018

@NetworkNorm You need to put the sim in your phone to receive the text

MI5 · ‎21-11-2018

Although i don’t recall having to receive a code for mine. All I did was enter my number and it was verified by the system.
Try it on mobile data if currently trying on WiFi.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EmilieT · ‎23-11-2018

Hey @NetworkNorm, I was wondering if you mad made any progress redeeming your Netflix offer since you last posted? Let us know how you're getting on

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

NetworkNorm · ‎24-11-2018

Managed to sort this.. I logged in from my iPad via 4G as another user suggested and it recognised the number and all is good..

Thanks to everyone who responded.

MI5 · ‎24-11-2018

Good to hear

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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