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Netflix charges on my mobile phone bill

Molliemum
Level 1: Joiner
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on ‎09-09-2024 21:08

on ‎09-09-2024 21:08

i cancelled my netflix account but they are still taking the money on my mobile bill

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Cleoriff
Level 94: Supreme
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on ‎09-09-2024 21:19

on ‎09-09-2024 21:19

@Molliemum 

You need to contact Payment Management

You can reach the Payment Management team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

Veritas Numquam Perit

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