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Level 1: Joiner
Posts: 1
Registered: ‎23-01-2019
Accepted Solution

Netflix account

I cancelled my nextflix account back in July. I have just noticed that since then, they have charged me 8.99 a month. I got in touch with them and they said the last payment they’ve received is from July and that I am to contact my payer- O2. I didn’t even know this was linked and how do I cancel and get the money back?!
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Posts: 84,563
Topics: 716
Registered: ‎14-01-2013

Re: Netflix account

Hi @HM12 

Yiu will need to speak to customer services Guide: How to find help & contact O2 

*The Game Is On*

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Community Manager
Posts: 6,606
Registered: ‎23-07-2014

Re: Netflix account

Hi @HM12 , how are you getting on?

As it's been a few days since you last posted, I just wanted to check if you managed to sort out your Netflix query in the end, or if you need any additional assistance? Were you able to contact customer service ok as mentioned above? Smiley Happy

 

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