Solved: Needing a bit of advice

Vky · ‎16-01-2021

I have 3 devices between myself and my children but when I log in to my account I can actually only see 2 of them, no information about the 3rd device at all!?? I am looking at adding a sim only deal for my husband and was hoping to look at pricing and discounts for 4 but this is not possible as one appears to be missing? Thanks

MI5 · ‎16-01-2021

@Vky

Family plan discount help here https://www.o2.co.uk/family-plan

You'll need to use the "bring in other products" option from your MyO2 to bring in the missing account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎16-01-2021

@Vky

Family plan discount help here https://www.o2.co.uk/family-plan

You'll need to use the "bring in other products" option from your MyO2 to bring in the missing account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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