on 29-03-2020 14:38
I can't pay my bill till I get paid on Tuesday. I work at a hospital and need my phone but I've lost my services. I can't get intouch with any one over the phone or online. HELP HELP
29-03-2020 14:43 - edited 29-03-2020 14:45
29-03-2020 14:43 - edited 29-03-2020 14:45
You need to speak to the Payment Management Team on 0800 902 0217. It's a free call. Also take a look at this link: https://www.o2.co.uk/help/account-and-billing/payment-support
If it's a dire emergency, you could buy a cheap payg phone and sim from Tesco.
Veritas Numquam Perit
on 29-03-2020 14:44
on 29-03-2020 14:44
Try using Skype https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/td-p/1305104
on 29-03-2020 14:52
on 29-03-2020 14:52
Been trying that number for three hours now and not putting me through to any one. Just gonna have to wait another day without services!
on 29-03-2020 15:21
on 29-03-2020 15:21
@Beverley66 We understand your frustration, but we are all customers here, and we are limited to what we can do. Best time to try to get through tomorrow is 8-8.30 am.