Need to talk to an agent

[Richardhammond]

Can anyone tell me how can get through to talking to an agent about paying late?

[Bambino · Accepted solution]

@Richardhammond 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

I will also tag the O2 account Guru online @O2Daniel 

[O2Daniel]

Thanks for the tag @Bambino Hi @Richardhammond, You can contact us any way mentioned above. Alternatively, if you wish to discuss the matter on this platform, please let me know on this thread and I will private message you, or private message me, and I will look into this further for you. Thanks

[Jaderogers123]

Please can u message me ASAP.  Thank you 

[Jessie99]

Can you please message me thank you