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Need to stop extra charges pleass

Arucas
Level 1: Joiner
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on ‎27-11-2023 18:22

on ‎27-11-2023 18:22

I have received a bill with extra charges in 2 of my mobiles.. how can I stop immediately this to happen again please?

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MI5
Level 94: Supreme
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on ‎27-11-2023 18:24

on ‎27-11-2023 18:24

@Arucas 

Some guides and help:

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

Guide: Tips to avoid unexpected charges on your bill 

Guide: O2 BARs 

Phone-paid Services Consumer Group – Support and Consumer Advice (psconsumers.org.uk)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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