Need to pay oustanding bill

[Anonymous]

Hello,

I need to pay my last bill, i accidently cancelled my direct debit before i realised i had a final bill to pay.

I have tried to call, but apprently your lines are too busy and you can get to my call, so it directed me to chat on the internet.

Please can we reslove this.

Kind regards

Niamh Rutherford

[Bambino]

@Anonymous This is not customer service. We know call times are long, but you either have to persevere, or try to contact cs via Live Chat. http://www.o2.co.uk/contactus 

[gindygoo]

I'm afraid if you can't pay in your 'myo2' then you'll have to stay on the line until an operator gets to your call. I wouldn't pay via live chat, as they're not the best option when dealing with account issues.

[Toby]

Hi @Anonymous,

Sorry to hear you've had long waits! Can you use My O2 to sort your bill out? 

[Cleoriff · Accepted solution]

Various other ways to pay here http://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090