Solved: Need to order new sim

Seanf21 · ‎29-05-2018

Lost my phone need a new sim how do I order one ?

Anonymous · ‎29-05-2018

@Seanf21 You need to report the loss to o2 & the police then call o2 & they will block the sim then send you a new one. Once you get the new one. Call o2 to lift the bar from the sim

https://www.o2.co.uk/help/phones-sims-and-devices/lost-or-stolen-device

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adamtemp64 · ‎29-05-2018

Ring customer services to block the number and ask for a replacementent sim to be sent , and protect yourself from charges

http://www.o2.co.uk/contactus

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Anonymous · ‎29-05-2018

@Seanf21 You need to report the loss to o2 & the police then call o2 & they will block the sim then send you a new one. Once you get the new one. Call o2 to lift the bar from the sim

https://www.o2.co.uk/help/phones-sims-and-devices/lost-or-stolen-device

MI5 · ‎29-05-2018

Hi @Seanf21 you must report it lost to o2 immediately and they will process a replacement for you https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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