Need some information about Switch Up

[MummyPikachu]

So I added this to my account as I have just got a new contract. I wanted the benefit of choosing a new phone when I please. However, the golden question here is, will O2 conduct a credit check when you go to the O2 store and choose a new phone/contract? If this is the case then I will cancel the Switch Up add on asap.

[MI5 · Accepted solution]

@MummyPikachu 

As it is classed as a new contract and not an upgrade, yes, you will be credit checked.

Guide: Introducing O2 Switch Up. Swap phones whenever you want! 

[mobilemandan]

The check will be an affordability check mainly. As long as your bills are up to date you will be accepted.

Already used Switch Up 2 times and they go through the same process as an upgrade but unless you owe them money it should not decline it's just a mark on your credit file you closed a loan and opened another 

Had this confirmed by someone on here from O2 and as someone who has bad credit and worried about the same hopefully this puts your mind at rest