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Need proof of calling an 0800 number can I get it?

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Sarah645
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on ‎17-09-2020 01:21

on ‎17-09-2020 01:21

Hi just wondering if any of you fine folk on here can help me I have only just discovered that 0800 numbers do not show up on itemised bills. I need to get some proof that I did indeed call an 0800 number, I can’t remember the specific date that I called it and my iPhone will not take my call history that far back is there any way I can get the info I am looking for?
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madasaf1sh
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on ‎17-09-2020 06:47

on ‎17-09-2020 06:47

@Sarah645

0800 numbers havent appeared since they have been free to call and also to protect customers who call free phone helplines for domestic abuse and childline etc as an extra bit of safety.
Unfortunatley this catch all approach is the best solution.
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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MI5
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on ‎17-09-2020 06:32

on ‎17-09-2020 06:32

@Sarah645 

I don't believe it's possible, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 78: King of Kings
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on ‎17-09-2020 06:47

on ‎17-09-2020 06:47

@Sarah645

0800 numbers havent appeared since they have been free to call and also to protect customers who call free phone helplines for domestic abuse and childline etc as an extra bit of safety.
Unfortunatley this catch all approach is the best solution.
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Cleoriff
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on ‎17-09-2020 08:33

on ‎17-09-2020 08:33

Thanks for that explanation @madasaf1sh . I didn't realise that was the reason.thumbsup

Veritas Numquam Perit

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Sarah645
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on ‎17-09-2020 09:32

on ‎17-09-2020 09:32

Thank you I just wondered if there was a way
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