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Need phone contract cancelled immediately

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HouseProud
Level 1: Joiner
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on ‎20-04-2023 10:19

on ‎20-04-2023 10:19

My ex-husband has a phone which I got bought for him in my name.

We are not on speaking terms, I have no way to retrieve the phone and I am currently responsible for all the bills and am having to pay them.

The phone is out of contract, so I just need the contract cancelled and the phone disconnected immediately before he spends even more money! Please can someone help?

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MI5
Level 94: Supreme
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on ‎20-04-2023 10:26

on ‎20-04-2023 10:26

@HouseProud 

How to cancel here Guide: Cancelling Your Contract 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151842 Posts
  • 650 Topics
  • 28846 Solutions
Registered:

on ‎20-04-2023 10:26

on ‎20-04-2023 10:26

@HouseProud 

How to cancel here Guide: Cancelling Your Contract 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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