Solved: Need my ime number and proof of z fold purchase

Helena · ‎10-11-2021

Hi there, my Samsung z fold is broke so I need Samsung to be able to fix it, so could you please send me my proof of purchase with my ime number on please

MI5 · ‎10-11-2021

@Helena

It should be in your orders in your MyO2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

TallTrees · ‎10-11-2021

Hi @Helena

Welcome to the o2 Community Forum

We don't have access to private/personal/accounts information here

This may help:

If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
Facebook, Twitter and Instagram

HAPPINESS IS BEE SHAPED

MI5 · ‎10-11-2021

@Helena

It should be in your orders in your MyO2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Need my ime number and proof of z fold purchase

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