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Need my ime number and proof of z fold purchase

Helena
Level 1: Joiner
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Hi there, my Samsung z fold is broke so I need Samsung to be able to fix it, so could you please send me my proof of purchase with my ime number on please

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MI5
Level 94: Supreme
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@Helena 

It should be in your orders in your MyO2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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TallTrees
Level 43: Bright Spark
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Hi @Helena 

Welcome to the o2 Community Forum

We don't have access to private/personal/accounts information here

This may help:

If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
Facebook, Twitter and Instagram



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
  • 123875 Posts
  • 611 Topics
  • 20066 Solutions
Registered:

@Helena 

It should be in your orders in your MyO2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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