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Need help

RachelConnolly
Level 1: Joiner
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I sent my old phone off the insurance and forgot to take sim card out.

 

I have taken out a sim only plan and requested an Esim but not sure when it'll take affect.

I can't use my phone, please help

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Enlli
Level 69: Guiding Light
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All we have on eSims

If you can't get into MyO2 you may have to visit an O2 Shop

eSIM - How to activate  

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 69: Guiding Light
  • 8846 Posts
  • 63 Topics
  • 1793 Solutions
Registered:

All we have on eSims

If you can't get into MyO2 you may have to visit an O2 Shop

eSIM - How to activate  

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Bambino
Level 86: Prestigious
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@RachelConnolly You may have to report the sim you accidentally sent off as lost before O2 will issue you with a new sim, be it a physical or esim: 

Lost or Stolen O2 Device

How to find help & contact O2: A Guide - O2 Community

I DO NOT WORK FOR O2



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