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Need help to unlock the old I Phone 6 after finishing the two years contract to use other network

Anonymous
Not applicable

Dear Sir

 

I have used I Phone 6 for the last two years and recently upgraded to I phone 7 after finishing the old contract. I want to use the old I Phone 6 with another network Lebara for myself but unable to activate the sim as it reported it needs to be unlocked by the carrier or supporter . I have understood that it needs to unlocked by network operator before i can use the sim card of other network. 

 

I have made an account with 02 today and it showed only the current I phone 7 contract. So i can not fill the online application form to request unlocking the old I Phone 6 from network which i have competeted two years contract this month.

 

I would really appreciate if you kindly help me on this matter so that i can unlock the old I Phone 6 to use sim card for another network.

 

Thanks in advance

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MI5
Level 94: Supreme
  • 150651 Posts
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Hi @Anonymous

@please see our guide to unlocking here

https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131

You can fill out the form manually to get your old phone unlocked. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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adamtemp64
Level 66: Unequalled
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Registered:

put the sim back in the 6 then when it shows again in myo2 request the unlock then swap the sim back to the 7 noo need to wait when you get an email or sms saying it is unlocked try the other sim  

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 3
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MI5
Level 94: Supreme
  • 150651 Posts
  • 645 Topics
  • 28689 Solutions
Registered:

Hi @Anonymous

@please see our guide to unlocking here

https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131

You can fill out the form manually to get your old phone unlocked. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
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