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Need help please

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Anonymous
Not applicable

on ‎19-11-2017 11:55

on ‎19-11-2017 11:55

Does anyone know if there is an upfront cost when u get a handset upgrade on a sim only contract
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MI5
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on ‎19-11-2017 12:02

on ‎19-11-2017 12:02

If you mean going from simo to a full contract then yes, there may be an upfront cost depending on which phone you choose.
All costs are clearly stated in the shop pages.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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on ‎19-11-2017 12:02

on ‎19-11-2017 12:02

If you mean going from simo to a full contract then yes, there may be an upfront cost depending on which phone you choose.
All costs are clearly stated in the shop pages.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MI5
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on ‎19-11-2017 12:03

on ‎19-11-2017 12:03

https://www.o2.co.uk/shop
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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on ‎19-11-2017 12:39

on ‎19-11-2017 12:39

You can choose a phone with no upfront cost but if you want one of the latest and greatest there is invariably a upfront fee though again, if select a high tariff there may well waive that fee. Best option is to browse the shop pages.
Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Marjo
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on ‎21-11-2017 12:46

on ‎21-11-2017 12:46

Hi @Anonymous welcome to our forum! slight_smile Which handset are you thinking of getting? slight_smile Let us know if you have any further questions we could help with?

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