Solved: Need a new SIM

bartlett · ‎19-02-2019

Hi

I need a new SIM as my old SIM and Blackberry has deteriorated so much they aren't working. I don't want to change my contract - just order a new nano SIM suitable for a Samsung J6.

Thanks

Cleoriff · ‎19-02-2019

Hi @bartlett

You can get a new sim by popping instore, ordering online https://www.o2.co.uk/shop/sim-cards

Or by ringing customer services on 202 or 4445

Best of luck and welcome to the forum

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎19-02-2019

Hi @bartlett

You can get a new sim by popping instore, ordering online https://www.o2.co.uk/shop/sim-cards

Or by ringing customer services on 202 or 4445

Best of luck and welcome to the forum

Veritas Numquam Perit

MI5 · ‎19-02-2019

@bartlett you'll need to call customer services to have your data bolt on changed from Blackberry to standard data too or else your data won't work in a Samsung phone.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎19-02-2019

You may need to look at this too

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

https://swapmysim.o2.co.uk

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