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Need a nano sim for one of my numbers as have a replacement phone

RaistlinRTCW
Level 1: Joiner
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Hi

 

I bought my son who pay as you go sim registered to my account a new iphone xr to replace his iphone 6 which has hardware issues. 

 

As susch I need a new nano sim for it and I am unable to contact via phone, via the o2 app any customer services to order it. 

 

How am I supposed to arrange this in the current climate 

 

regards Barry

Message 1 of 14
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MI5
Level 94: Supreme
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The iPhone 4 was the last to use a micro sim. Everyone since than has been nano or nano + eSim.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 11 of 14
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RaistlinRTCW
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Cheers all sorted compared the iphone 6 it sits with the sim contact up on the XR thanks for your help

Message 12 of 14
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MI5
Level 94: Supreme
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As said. Glad you're sorted.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 13 of 14
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Cleoriff
Level 94: Supreme
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Good to hear @RaistlinRTCW 

Veritas Numquam Perit

Girl in a jacket
Message 14 of 14
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