Need Help

[Anonymous]

Hello
My LG G2
I had my O2 sim init and i noticed that in the corner it comes up with the O2 sign and on the right the signals are fine for 2g but when i tried to call it keeps coming ip saying mobile network unavailble i called o2 they sent out a new sim which will take 3 days so i thought let me try my 3 sim and it did the same thing i out my giffgaff sim and t mobile same thing...
Ive tried the sims in different phones they worked but im puzzled now with what is wrong or what 2 do
Ive also did manual network myself still does the same thing
It would b very helpfull and much appriciated if anyone could help cus all.o2 said wait for the new sim to come and.brake the old one up...

[Anonymous]

Hi

CEX only buy off members.

He may have used his CEX Card to buy the phone so if his name is on the receipt he will probably have to go back and swap it out.

Sometimes people sell these phones to shops or online and then wait a while to claim it's lost or stolen to the network, police and insurance companies, so they can upgrade/get a new phone.

[MI5]

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@Bambino wrote:

You've been using this phone for over a month. Why would it all go wrong today? If the phone was IMEI locked it would have happened before now.

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The original owner could have just reported it lost or stolen to make an insurance claim.....

[Anonymous]

Would cex take it back or fix it if I take it to them with the receipt

[Anonymous]

If it's imei locked yes as they place their own 12 month warranty on phones.

"We also offer a 12 month warranty on all items, except consumables (e.g. batteries, projector bulbs etc.) so if your item develops a fault within 12 months contact us as soon as possible. We will attempt to repair your item, failing that we will replace it. If neither is possible, we’ll offer you a refund to the original payment method to the item’s current sales value."

https://uk.webuy.com/support/wesellhelp.php

[Anonymous]

The mobile data works 

[Anonymous]

This can be the case I'm afraid.

Have you thought about trying the checkmend link to see if it is imei locked ?

[Anonymous]

So the best thing to do is take it to the cex store tommorow morning with the reciept and tell them the problem...

plus the receipt aint got my name onit Iis that ok

[Anonymous]

Just going to try it now

[Anonymous]

Hi

Normally the name is not on the receipt if buying from CEX as you don't have to be a member to do so.

To sell to them you do and your name is on a sale receipt to them.

Take it all in and see what they say.

Speak to your friend so they know they may be needed to attend.

[MI5]

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@Anonymous wrote:

The mobile data works 

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Classic symptoms - definitely blocked.