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Need Help!!

Anonymous
Not applicable

Hi there,

 

Really need help here. Well i have a contract with 300 mins, unlimited texts and 50 mb of internet. but when i look at my bill online it says that the 500 mb of internet is costing me £6.00. if i take this off bill my bill be reduced by £6.00 or will it stay the same. Sounds like a silly questions but i need to make sure..

 

Thanks

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MI5
Level 94: Supreme
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The data is a bolt on and is £6 for 500mb. As above, if you remove it your bill will be £6 cheaper BUT if you access any data you will be charged £1 per day (on the days you use data) so if you use data every day that's £30 a month......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Bambino
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Your first sentence says 50mb, and your second sentence says 500mb. A little bit confusing. If the data is a bolt-on and you remove it it will lower your bill.

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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Registered:
The data is a bolt on and is £6 for 500mb. As above, if you remove it your bill will be £6 cheaper BUT if you access any data you will be charged £1 per day (on the days you use data) so if you use data every day that's £30 a month......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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thanks.. yeah the first sentence was supposed to say 500 mb...

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Anonymous
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Thank you soo much for clearing that up for me.. simple qeustion but i wasnt sure so wanted to double check with people that know.

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MI5
Level 94: Supreme
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Happy to help:)
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
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