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Name change

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Anonymous
Not applicable

on ‎25-05-2017 12:32

on ‎25-05-2017 12:32

Would like to update my account to my married name...spend the last 20 minutes on the phone to the call centre to receive an SMS link which didn't work....help?

 

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MI5
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on ‎25-05-2017 12:36

on ‎25-05-2017 12:36

O2 help link here too http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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on ‎25-05-2017 12:36

on ‎25-05-2017 12:36

Hi @Anonymous

The form you need is here http://www.o2.co.uk/assets2/Kana/doc/name_of_change.doc

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MI5
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on ‎25-05-2017 12:36

on ‎25-05-2017 12:36

O2 help link here too http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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on ‎25-05-2017 12:41

on ‎25-05-2017 12:41

Thankyou for your help 😊

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MI5
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on ‎25-05-2017 12:44

on ‎25-05-2017 12:44

No problem:)
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MercedesS
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on ‎25-05-2017 14:33

on ‎25-05-2017 14:33

Hello @Anonymous

Glad to hear@MI5 helped you!

Welcome you to our community! We hope to see you around Wave

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