Get started by signing into My O2 and select ‘Manage details’ – we’ll send you a one-time access code to your device so you can view and edit your details.
To change your name, select ‘Edit your name’, then enter your new name and upload one of the following documents directly into your My O2 account:
Marriage certificate
Certificate of civil partnership
Deed poll
Reissued birth certificate showing your old and new name (only in Scotland)
You can then submit the change, and we’ll check your documentation. If everything’s correct, your name will be updated. If you have any issues with requesting a name change, please get in touch.
Guide: How to find help & contact O2
This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
