Solved: Name change

Anonymous · ‎25-05-2017

Would like to update my account to my married name...spend the last 20 minutes on the phone to the call centre to receive an SMS link which didn't work....help?

MI5 · ‎25-05-2017

O2 help link here too http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎25-05-2017

Hi @Anonymous

The form you need is here http://www.o2.co.uk/assets2/Kana/doc/name_of_change.doc

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎25-05-2017

O2 help link here too http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎25-05-2017

Thankyou for your help 😊

MI5 · ‎25-05-2017

No problem:)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MercedesS · ‎25-05-2017

Hello @Anonymous

Glad to hear@MI5 helped you!

Welcome you to our community! We hope to see you around

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